Customer service

We purchased a new camper in 2016. We have had nothing but problems with the A/C unit.

Flagg has supposedly fixed it 2 times and it is still under warranty. We are now camping with 2 extra kids that their parents are picking them up at the end of our stay and my husband that had recent heart surgery and 2 dogs and again A/C is not working!! We called Flagg RV which by the way is 30 min away to see if they would come out to fix the unit since this is the 3rd time it has needed repair. They first said they didn't have a service tech they could send.

Than they said they wouldn't have the equipment to repair it which is odd since they haven't even looked at the problem because they were unwilling to come out.

We now have no A/C and 4 days left of our trip. We will not purchase another RV from them again.

Product or Service Mentioned: 2016 Keystone Rv Bullet Premier Rv.

Reason of review: Poor customer service.

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