So, I was having a ok process ( just ok ) till we had to meet with the finance dept. This guy is a joke, we had secured financing already and John tried to run my credit three times.
He even tried to run it with the bank I had already secured a loan thru. Then he tried to hold my registration hostage for 11 days till I paid an extra 50.00. Steer clear of this facility. Steve Flagg sucks a owner as he has no remorse for what his ignorant staff does.
A owner should have a serious issue with this kind of tactic but he just shrugged it off and said it was a misunderstanding. Do yourself a favor and avoid this facility, You will be happy if you do!
Reason of review: Poor customer service.
Monetary Loss: $459.
Preferred solution: Full refund.
I didn't like: Customer service, Quality of work.